Pima Tech Guides

Simple Syllabus: Getting Help from the FS&RC Staff

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Below are three different ways to get help with Simple Syllabus. Of course the FS&RC staff can be reached via email and phone as well. Please see the FS&RC contact page for more information.

Expand or collapse content Within D2L

Select the "Syllabus" (1) tab in D2L. Select on the "Help" (2) button.

Image of D2L course shell syllabus with annotations.

Fill out the "How can we help?" (1) field. Select the "Send" (2) button.

The "Name"and "Email" fields auto-populate with your Pima credentials. The "Subject" field defaults to a general reason.

Image of the "Support Desk" tab with annotations.
Expand or collapse content Within the Simple Syllabus Dashboard

Select the "Help" button.

Image of the Simple Syllabus dashboard with annotation pointing to the question mark button in the lower-left corner.

Fill out the "How can we help?" (1) field. Select the "Send" (2) button.

You can use the "AI Chat" and the "Knowledge Base" tabs for general questions.

Image of syllabus help with annotations.
Expand or collapse content Within a Syllabus

Select the "Help" button.

Image of syllabus with annotations.

Fill out the "How can we help?" (1) field. Select the "Send" (2) button.

When the help request is sent, the FS&RC will be notified of the ticket and a staff member will reach out to you.

Image of the "Support Desk" tab with annotations.

Sending an email to [email protected] will also generate a ticket and an FS&RC team member will reach out to you.

If you have any questions regarding Simple Syllabus please reach out to Faculty Services Resource Centers.

Email [email protected], call us at 520-206-6511, or complete a Faculty Services Help Ticket.

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