Sometimes a browser or software may malfunction and to help counter that, you can try the following methods:
- Turn the device off and wait a few minutes before turning it back on.
- Try a different web browser, such as Google Chrome, Mozilla Firefox, or Microsoft Explorer.
- Clear cookies and cache. (See instructions below)
- If these do not work, contact Pima IT at (520)206-4900 Mon - Thu 7am - 6pm and Fri 7am - 5pm. OR the 24/7 line at (520)206-4800.
Google Chrome Web Browser Steps for PC
- Select the three dots at the top right corner.
- Then, select the "Settings" option.
- Select "Privacy and security."
- Then, select "Delete browsing data."
- Leave the default time range as "All Time" or select another option from the available buttons or drop-down menu.
- Note the different options provided for deleting data. Make sure to check the boxes for "Cookies and other site data" and "Cached images and files."
- The "Show more" drop-down arrow reveals additional data that can be deleted (optional).
- Select the "Delete data" button once options are chosen, to finish deleting cache and cookies.
Congratulations! You have cleared Cache and Cookies in Google Chrome Web Browser.
Mozilla Firefox Web Browser Steps for PC
- Select the three lines at the top right corner.
- Then, select the "Settings" option.
- Select "Privacy & Security."
- Scroll down to "Cookies and Site Data."
- Then, select the "Clear Data" button.
Congratulations! You have cleared Cache and Cookies in Mozilla Firefox Web Browser.
Microsoft Edge Web Browser Steps for PC
- Select the three dots at the top right corner.
- Then, select "Settings".
- Select "Privacy, search and services."
- Then, select "Clear browsing Data."
- Select the "Choose what to clear" button.
- Pick the desired time range from the drop-down menu.
- Note the different options given for clearing browsing data. Make sure to check the boxes for "Cookies and other site data" and "Cached images and files."
- The "Clear now" button needs to be selected once the options are checked.
Congratulations! You have cleared Cache and Cookies in Microsoft Edge Web Browser.
If you have any questions regarding Simple Syllabus please reach out to Faculty Services Resource Centers.
Email [email protected], call us at 520-206-6511, or complete a Faculty Services Help Ticket.
You are done. Great job!
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